Even if I manage to get Margaret on the phone (I picture her in a room with hundreds of customer service representative busy helping other customers), I know this is going to take an epic and very possibly fruitless expense of time.īut if you are like me, $478.90 is not chump change, so I’d better take a deep breath and perhaps a tranquilizer and get started. All I have to do is get Humana to rectify the (accidental?) omission of Ascension Seton from its provider list and all will be well, right?īut now you get why I’m sitting here, staring at my phone, and dreading whatever rigamarole comes next. So now I’m sitting here totaling up all the money that I paid as a result of all of this: $478.90. Meanwhile, my sole symptom (an inability to use my right arm) subsided and I regretted having gone to the hospital at all.Ībout a month later I got a bill from the “hospitalist,” (Look it up: it is defined as a doctor who only works in a hospital) and I was asked to pay $199.94 because this person, too, was “out of network.” Of course, I have no recollection of seeing or talking to anyone who identified his or herself as my hospitalist! (God alone knows why.) Almost as soon as I was wheeled through the door in Kyle, I was asked for my credit card and yes, a $278.86 charge was racked up. If you are looking for challenging work and meaningful advancement, then you should consider a career with Community. I went to Ascension Seton here in Bastrop and they put me in an ambulance and took me to their Hays facility in Kyle. Community Health Network has an excellent opportunity available within our Pharmacy team. So now I recall a mild stroke that I had in January. And no, to the knowledge of the woman on the line, there as never been a break in honoring that insurance company. You guessed it! They do accept the insurance I carry. Margaret is thorough and kind and I know if we had met in person, I would have hugged her before I left her presence.īut now I call billing at Ascension Seton and I ask why they are no longer accepting Humana Medicare Advantage. Margaret helps me prepare a complaint form about not having been notified that my doctor works for a facility that as, inexplicably and without notice to its regular customers, has gone rogue. She only knows that it isn’t on her network providers’ list. which you can use to pay for your out-of-pocket healthcare expenses. I ask Margaret when the facility left the network. SmartHealth is the medical plan for Ascension associates and eligible dependents. Ascension Seton and my doctor have been in network before.
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